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Terms and conditions for delivery

When you place an order at Spellenwinkel.nl, you declare that you agree to Spellenwinkel.nl's terms and conditions for deliveries.

Establishment of agreements

Sales of the items offered by Spellenwinkel.nl happens exclusively to persons of a trade able age. Spellenwinkel.nl exclusively supplies private individuals. Spellenwinkel.nl retains the right to refuse orders without giving a reason.
After placing an order, you receive an email with the confirmation of your order. The total sum of the order has to be paid within 7 days, otherwise the order may be cancelled and the products may be put up for sale again on Spellenwinkel.nl.

Delivery

Once the payment is received by Spellenwinkel.nl, the order is generally shipped within 2 working days. The customer can choose from three different shipment methods:

- You pick up your order at Spellenwinkel.nl in Delft
- You let the order be shipped by means of insured parcel delivery
- You let the order be shipped by means of a regular postal delivery

During checkout, you are responsible for providing correct and complete address details. When provided with incorrect or incomplete address details, Spellenwinkel.nl is not responsible for the loss of shipments. All extra costs resulting from this are your responsibility.

Shipment

Orders are packaged and shipped by Spellenwinkel.nl in a way that mimimalises the chance of damages. You have the possibility to, for a fee, have the order packed in an extra protected way. More information about this can be found on the 'shipment and shipment methods' page.

Guarantees

Spellenwinkel.nl guarantees that, after receiving payment and approval of the order, that the ordered products are actually shipped.

Products need to be checked for damages when they are received. If a product is damaged contact customer service within two days of receipt of the order. We will then provide you with a suitable solution as quick as possible. Keep in mind we will also require clear pictures of the shipping box in case of damages to any of the products.

Conditions of cards

All cards on Spellenwinkel.nl are in a good condition. Cards from sets released after Alliances are always sold in Near Mint condition or better, unless mentioned otherwise. Cards from sets released before Mirage are sold in Excellent condition or better. For questions about the condition of a specific card, contact us. For the definitions of Magic card conditions, we refer to the page 'conditions of magic cards'.

Prices

All of the prices on the website are in euros and including VAT (or margin scheme; you can find this on the invoice). Prices on the website can include mistakes. When ordering a product with an incorrect price you will be informed, and then you can choose whether or to cancel the order. An incorrect price is a price that is not realistic and significantly differs from the actual market price.

Returns

You can find the answers to your questions about product returns on the return policy page.

Promotions

All promotions and special offers applicable to Spellenwinkel.nl can be edited or cancelled without prior notice.

Miscallaneous matters

In all other cases that are not described in these terms and conditions for deliveries, Spellenwinkel.nl has the final say. Spellenwinkel.nl will always follow the relevant legal provisions.
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